ATO services drop out and what this means for you

ATO services drop out and what this means for you | MWM Advisory

The ATO’s services drop out at the end of last year has caused a major ongoing headache for both businesses and their accountants.

Businesses have been impacted in the following ways:

  1. Intermittent outages to the Business Portal and Tax Agents Portal
  2. Delays in processing
  3. Delays in issuing refunds. The ATO claim they are fast-tracking refunds where they can

The government organisation has been working to restore their systems and has seen continued progress. Their core services are stable and more systems are being brought back online.

But last Thursday morning the portal services were hit again, due to what the ATO says are issues “relating to the hardware faults that occurred in December”.

We have spoken to the ATO today who has said they are able to help with basic things like updating addresses, account balances, etc. – but anything more complex they don’t yet have up and running (e.g. registering for GST).

They should hopefully have this working by some stage today but it could be as late as Wednesday.

All personal data is safe as the failure was due to a hardware issue, not a cyber attack. Businesses should expect further disruption due to restoration and maintenance but things are progressing.

Celebrate the End of Financial Year with your team and ours

Celebrate the End of Financial Year with your team and ours

The End of Financial Year (EOFY) is upon us. For business owners, like you and I, there are many moving parts to be aware of. There are yearly financial statements to create, taxes to pay, deductions to claim, and documentation to submit to the ATO.

30 June is coming – what’s your game plan?

30 June is coming – what’s your game plan?

End of Financial Year Tax Planning. While Covid-19 and the uncertain business landscape it created made planning difficult, what we can say with certainty at MWM is that in our experience those who had a plan have navigated the past two years more successfully than those who didn’t.